Customer Section
If you have any problems signing up or have concerns about functions on the website, please feel free to contact us with your questions. You can check the validity of a company’s USDOT numbers at www.safersys.org. Thank you.
Q - "What is SHIPJACK?"
A - SHIPJACK.COM is a shipping forum and advertising network that connects people needing items shipped with qualified transport companies. The site also functions as a place for transporters to find business and advertise their services.
Q - "Does it cost anything to join?"
A - To sign up and search through the directory or list items to be shipped, SHIPJACK is completely free. There are no fees of any kind for users of this site. The transport companies pay a small fee in order to create a company profile and advertise their services.
Q - "How should I decide on which transporter to use?"
A - One of our primary goals at SHIPJACK is to provide the most legitimate shipping forum on the internet. We contact each and every transporter that joins the site in an effort to ensure their credentials. As a customer, it is a good idea to request license information if the company does not have it listed in their company profile and use the link above to check the numbers. Also, inquire about insurance information and experience. Before choosing a transporter, always do research on the company.
Q - "How does using SHIPJACK save money as opposed to traditional methods of shipping?"
A - SHIPJACK helps you find transport companies that are already heading in your direction and have extra space available. Because this is the common circumstance of the transport companies placing bids, you will end up paying literally a fraction of the costs of traditional shipping methods. You will save hundreds of dollars every single time you choose SHIPJACK.COM as opposed to using traditional shipping methods.
Q - "How should I pay the transporter?"
A - It is helpful to you as the customer and also to the transport company to establish how you are going to pay for the services. The transporter may specify his/her preferred method of payment in their company profile. You can pay the transporter in any manner his/her company will accept. We advise you to use an escrow service such as PayPal in order to protect yourself and the transporter.
|
Transporter Section
If you have any problems signing up or have concerns about the functions on the website, please feel free to contact us with your questions. Thank you.
Q - "What does SHIPJACK have to offer?"
A - Along with the ability to bid on shipments, SHIPJACK allows transporters to create a complete company profile including contact information. The company profile not only helps you as the transporter in the auction forum but also drives your business by allowing customers to simply review the services you offer and contact you directly. Since all of your information is visible to registered customers, SHIPJACK functions as a virtual business card for your company. SHIPJACK offers a unique referral program to transporters. By referring other transporters to SHIPJACK, we will in turn pay you for each referral credited to your account. Opposite from other available sites, SHIPJACK also rewards transporters for successfully completing auctions. To learn more about the referral program, read "membership benefits" for transporters. In summary, SHIPJACK is designed to generate income for transporters in every functional area of the website.
Q - "Does SHIPJACK require a fee in order to complete a job in the auction forum?"
A - No, SHIPJACK rewards transporters for completing auctions on the site. Each auction you complete on SHIPJACK is credited to your account. SHIPJACK has incorporated a system in which transporters make money from every shipment completed through auction. To learn more about how you can make money from SHIPJACK, click here to read "membership benefits" for transporters. Transporters make money through customer payments, membership referrals, completing auctions, and by using SHIPJACK as a virtual business card.
|
